PRIVACY POLICY

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Alchemy Hair Extension Studios 9556 Park Meadows Drive, Ste #100, Lone Tree, CO 80124

Effective Date: July 1st 2026

At Alchemy Hair Extension Studios, your privacy matters to us. This policy explains what information we collect, how we use it, and the commitments we make to you. The short version: your information stays with us. We never sell it, rent it, or share it with anyone for their marketing purposes.

When you visit our website, submit an inquiry or consultation form, book an appointment, or communicate with us, we may collect:

• Your name, email address, and phone number
• Information you share about your hair, hair goals, and service preferences
• Appointment and service history
• Photos taken with your permission in connection with your services
• Basic website usage information (such as pages visited), collected through standard analytics tools

We only collect information that helps us serve you better. You are never required to provide more than what is needed to respond to your inquiry or provide your services.

Your information is used for internal purposes only, specifically to:

• Respond to your inquiries and consultation requests
• Schedule and manage your appointments
• Provide, personalize, and improve our services
• Communicate with you about your appointments and services
• Send you occasional marketing communications about important changes and updates, new products, discounts, and special opportunities

From time to time, we may send you emails or text messages about studio updates, new products, discounts, or opportunities we think you'll care about. We keep these communications relevant and infrequent.

You can opt out at any time:

• Email: click the "unsubscribe" link at the bottom of any marketing email
• Text messages: reply STOP to any message
• Or simply contact us directly and we will remove you from marketing communications

Opting out of marketing will never affect our communications about your scheduled appointments or active services.

We do not sell, rent, trade, or share your personal information with any third party for their marketing or advertising purposes. Period.

No mobile phone numbers or text messaging opt-in data collected through our website or forms will be shared with, sold to, or disclosed to third parties or affiliates for marketing or promotional purposes.

The only circumstances in which your information is handled outside our studio are:

• Service providers: We use trusted software platforms to operate our website, manage bookings, and send communications (for example, our website host, scheduling system, and email/text messaging tools). These providers process your information solely on our behalf, only as needed to run our business, and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose information if required to do so by law, court order, or valid legal process.

That's it. There are no other exceptions.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. Access to client information is limited to team members who need it to serve you.

We keep your information only as long as needed to serve you, maintain accurate business records, and meet our legal obligations. If you'd like your information removed from our systems, contact us and we will honor your request wherever the law allows.

You may contact us at any time to:

• Ask what information we have about you
• Request a correction to inaccurate information
• Request that we delete your information
• Opt out of marketing communications

We will respond to all requests promptly.

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or guardian.

If we update this policy, we will post the revised version on this page with a new effective date. Any changes will never weaken our core commitment: your information is for internal use only and is never sold or shared for marketing purposes.

Questions about this policy or your information? Reach out anytime.